Answers to Your Eazylife Questions

EAZYLIFE is your all-in-one health membership that gives you access to unlimited doctor visits, discounts on lab tests and medicines, and access to affordable care through our partner clinics and pharmacies. We started EAZYLIFE to make quality healthcare simple, affordable, and accessible to everyone. No long queues, no surprise bills, just care that puts you first.

Plans start from ₦10,000 for individuals, ₦50,000 for families, and from ₦9,000 per employee for business packages.

Each membership is valid for 12 months from your activation date. You’ll get a WhatsApp reminder 2 weeks before your subscription plan expires.

You can renew directly through chat, or by replying “Renew” when you get a reminder message.

You can change your plan anytime. Just let us know and we’ll guide you through it.

Absolutely. You can add up to 6 dependents anytime after activation under the Family Plan.

You can pay by transfer, card, or through LiveLonga clinics.

Yes! All EAZYLIFE members get unlimited doctor visits for general consultations at partner clinics.

You can visit any LiveLonga Clinic near you or book a virtual consultation.

We recommend booking in advance to avoid waiting, but walk-ins are welcome at all our locations.

Yes, virtual consultations are available during clinic hours.

Your doctor can refer you to a specialist or hospital if needed, and your EAZYLIFE membership still gives you discounts on tests or medications.

Yes! You’ll get 20% off all lab tests done at Beaconhealth Diagnostics.

You can book directly through chat or visit any Beaconhealth centre and show your EAZYLIFE ID.

We occasionally run free community health screenings for conditions like malaria, blood sugar, and blood pressure. You’ll be notified when one is happening near you.

You’ll be notified by SMS once your results are ready.

Of course. Our doctors can help you interpret your results and explain your next steps. Just book a doctor visit.

Yes! EAZYLIFE members get up to 20% off medications at partner pharmacies.

Not yet, but we’re working with pharmacies to make that available soon

Our partner pharmacies can fill your prescription or help you find an alternative brand.

Family plans cover up to 4 family members (friends, spouse, children, or parents).

You’ll need their email, full names, dates of birth, and phone numbers.

Yes. details can be updated when you renew your plan or contact support.

Any registered business, startup, or organization with a team of employees can subscribe. You’ll need a business name, admin contact, and a preferred payment method to get started.

Pricing is based on the number of employees covered. Each employee costs a fixed annual fee of ₦9,000/year. You can start with as few as 4 employees and add more anytime during the year.

You can add employees at any time. We’ll automatically calculate a prorated fee for the remaining months in your plan year. E.g If you add someone 3 months after your plan starts, you’ll pay for the remaining 9 months.

Yes. Every payment for a business plan automatically generates a digital invoice and receipt, sent to your WhatsApp and email.

Maybe. In some cases, this is possible — for example, if you’re a consultant or manage multiple business locations. Please contact our support team, and we’ll review it to find the best way to support you.

Yes. For organizations with over 100 employees, we offer: volume discounts, custom health benefit packages and dedicated support. You can type “Support” in WhatsApp to connect with our team and get started.

You’ll have access to a mini dashboard (via web link or WhatsApp menu) to: view covered employees, add/remove Employees, see billing summaries and upcoming invoices etc.

Yes, you can easily request a report from us by contacting support and we will send it to your admin WhatsApp and email.

Make sure you’re chatting from your registered phone number, or message us with your full name for verification.

Definitely. You can edit your details anytime, just choose “Make a Change” from your menu.

Check that you haven’t blocked our WhatsApp number or turned off message notifications.

Just reply “Support” or tap Chat with Support and we’ll connect you to a live agent.

Please go to the nearest hospital immediately. EAZYLIFE does not replace emergency services.

You can message us anytime, but for serious conditions (like chest pain or difficulty breathing), go straight to a hospital first.

No. EAZYLIFE covers primary healthcare (consultations, tests, and medications). Hospital admissions are not included.

We only use your information to manage your care and membership securely. We never share it without your consent.

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